DOC NYC is committed to supporting individuals and groups who need accommodations in order to fully attend and participate in DOC NYC film screenings and events. 

Our website features an accessibility plug in located in the upper right hand corner of the screen. 

For online industry and festival events taking place in 2022, we are able to provide live, on-camera ASL interpretation; facilitation of a telecommunications relay service (TRS); and/or live-captioning / communication access realtime translation (CART) for audience members and attendees who are d/Deaf and hard of hearing.  

For in-person industry and festival events taking place in 2022, we are able to provide live ASL interpretation for post-screening Q&As. Additional information on access to closed captioning, audio descriptive and assistive listening options can be found in the FAQ section below.

If you are seeking any accommodations, please email for assistance. We will respond within two business days.

Accessibility Alert for Cinepolis Chelsea Theaters 4 and 6: 

On November 7, DOC NYC was notified that due to a mechanical failure, there is no elevator or escalator access to the upper floors of Cinepolis Chelsea. The only way to access the DOC NYC screenings in Theaters 4 and 6 on the second floor is to climb 37 steps from the ground floor.  DOC NYC apologizes for any inconvenience this may cause.

If you do not wish to use your ticket for one of the screenings in Theaters 4 or 6, please notify DOC NYC prior to the start of the show, and a refund will be offered to you. Additionally, if your film is available on the DOC NYC online screening platform, we will be happy to offer you a discounted ticket for an online viewing of the film. Films available on the DOC NYC online screening platform can be streamed on your home computer, television or other internet-enabled portable device.

DOC NYC recognizes that this accessibility challenge may be problematic for some of its guests. When DOC NYC was notified of the mechanical problem shortly before the festival started, immediate efforts were made to rearrange the entire program of nearly 200 screenings and events that had been scheduled for the upper floors of Cinepolis Chelsea.  DOC NYC has maximized accessibility to the festival by using all of the available auditoriums on the lower floors, and as many screenings as possible have been moved to the fully accessible Theaters 1, 2 and 3 located on the ground floor.