FAQ

What is DOC NYC?

DOC NYC is an annual week-long documentary film festival, featuring over 250 films and events and 300 special guests. These include film screenings, live conversations, extended panels and special events. Documentary storytelling is flourishing like never before – encompassing reportage, memoir, history, humor and more. DOC NYC celebrates this cultural phenomenon and encourages its new directions.

Where do DOC NYC screenings take place?

DOC NYC takes place at three venues – the IFC Center, the SVA Theatre and Cinepolis Chelsea. For theater addresses and directions, please visit our Locations page.

Is there a printable DOC NYC schedule?

Yes, a PDF of our schedule is available here.

Can I view the catalogue online?

Yes, a PDF of our catalogue is available here. They are also available in print at our three venues  – the IFC Center, the SVA Theatre and Cinepolis Chelsea.

What are this year’s TBA screenings?

You can find an updated list of TBA and added screenings here.

When does DOC NYC take place?

DOC NYC 2017 takes place from Thurs. Nov. 9 to Thurs. Nov. 16.

When can I purchase tickets?

For detailed information on tickets, please visit our Get Tickets page.  You can also email ticketing@docnyc.net. To purchase passes, please visit our Passes page.

Do you accept MoviePass memberships for tickets?

No, we do not accept MoviePass memberships.

I’m an IFC member.  Where do I enter my IFC member code online?

STEP ONE
On the purchasing screen, click “Know a Promotion Code?”

STEP TWO
In the box that appears, type in your member number (the last four digits of the number under the magnetic stripe on the back of your card) and click submit.

STEP THREE
The member ticket type will appear. If you have a “Plus One” membership, the member ticket type will say “Dual Member.” Select the desired quantity of tickets and then click “Add to Cart.”

STEP FOUR
Once you have added the tickets to your shopping cart, you can either click “Continue Shopping” under the DOC NYC logo to purchase tickets to other films, or you can finish placing your order by selecting your delivery method and clicking “checkout” at the bottom of the screen. For the delivery method, we recommend selecting “E-Ticket” which will allow you to print your ticket at home or keep your tickets on your smartphone.

The film I want to see has gone rush! How can I get tickets?

If a show has gone rush, a limited number of tickets may be released 15 minutes before showtime on a first come, first served basis at the theater venue. Rush lines for sold out shows will form one hour before showtime at the specific screening venue.

I can’t make it to a film screening. Can I get a refund on my ticket?

DOC NYC tickets can only be refunded in person, no later than an hour before the show’s start. Through November 9, refunds for all screenings must be processed at the IFC Center box office. During the festival, refunds must be processed at the box office of the venue where the screening is taking place, during hours that box office is open. Refunds cannot be given by telephone or online, only in person. Refunds can only be given before a show has begun, not after.

Does DOC NYC offer discounted group rates?

DOC NYC offers group discounts for purchases of 10 – 50 tickets to the same screening on an as-available basis. To request a group ticket purchase, please complete and submit the Group Ticket Request form. Our ticketing team will reply to your request within 24 hours. All group sales are final.

Is there assigned seating for the film screenings?

All seating is general seating – first come, first served general seating, so make sure you arrive at the theater before showtime to line up for your screening.

Is there a director in person for a Q&A after every screening?

Most screenings have a special guest in attendance who will participate in a Q&A following the film. Visit each film page to see latest updates on who’s expected to attend.

Are there other events at DOC NYC besides movie screenings?

We have an eight-day lineup of DOC NYC PRO from Thursday, November 9 to Thursday, November 16. For more information about the DOC NYC PRO program, please go here.

How do I get the latest information?

We love keeping in touch with you! The best way to stay in the loop on all important updates is by signing up for our DOC NYC newsletter right here. You can also friend us on Facebook and follow us on Twitter to receive updates throughout the year. Also, keep our the DOC NYC website bookmarked!

What sponsorship opportunities are available at DOC NYC?

There are a wide range of options for supporting DOC NYC – from catalog ads to sponsoring awards and events to brand exposure throughout the festival. Visit our Sponsorship page for more information.

How can I submit my film to DOC NYC?

Visit our Film Submission page for full info.

Are there filmmaker networking events at DOC NYC?

Our eight-day lineup of DOC NYC PRO includes eight days of breakfast and happy hours with DOC NYC PRO presenters. For information about the preliminary DOC NYC PRO program, please go here.  Full line-up will be announced in early October.

Who can attend Only in New York?

Only In New York is an opportunity for filmmakers with works-in-progress (either features or series) to have intimate roundtable meetings with industry figures from the fields of distribution, financing, festival programming, and more. Only in New York is part of DOC NYC Pro, the festival’s industry programming component, and aims to curate the most promising documentaries of the future for industry consideration. Last year, participating companies included HBO, A&E IndieFilms, Amazon Studios, Sundance Institute, and over 40 others.

Only those whose projects have been submitted and selected for Only in New York will be able to participate in the meetings which take place on November 13 – 16, 2017.

What is the Visionaries Tribute and how can I attend?

The Visionaries Tribute Event is a ceremony with a presentation of Lifetime Achievement Awards to filmmaker Errol Morris and to longtime HBO Documentary Films president Sheila Nevins, the Leading Light award to Cara Mertes and the Robert and Anne Drew Award for Documentary Excellence to Heidi Ewing and Rachel Grady. You can attend by purchasing individual seat tickets here. You can view past Visionaries Tribute honorees here.

Do you provide industry accreditation?

Yes, industry accreditation is available. Visit our Industry page for full information, including how to apply for accreditation.

I’m a member of the media who wants to cover DOC NYC – how can I get press credentials?

We welcome press coverage of DOC NYC! To receive our press releases, request film stills, obtain accreditation for press screenings, or for other information, please email press@docnyc.net with your name, media outlet, a sample of previous film or arts coverage (in pdf format or links to coverage posted online), and any specific interests you may have. Visit our Press page for more information.

DOC NYC looks awesome and I’d love to get involved – how can I do so?

DOC NYC would not be possible without our amazing team of volunteers. Our volunteers work on everything from Theater Operations to Online Marketing to Street Teams to Photography. Sign up now on our Volunteer page.

I want to watch documentary films all year, even after DOC NYC! Do you have any suggestions of documentary programming in New York City?

You’re in good company, we certainly can’t wait a whole year until the next DOC NYC. So in the meantime, we invite you to join us for Stranger than Fiction, a Tuesday night documentary series, presenting an eclectic mix of documentaries – sneak previews and lost classics – followed by discussions with filmmakers and post-show receptions. STF takes place at the IFC Center, which shows independent film and classic movies year-round. If you prefer watching movies at home, we suggest you visit Sundance Now, curated by DOC NYC’s Artistic Director Thom Powers or check out his podcast Pure Nonfiction.